FAQs
These are the most common questions we have through emails. If you don't find the answer you're looking for, please don't hesitate to reach out to us.
COMMUNITY
Where can I get a copy of the CC&Rs or Bylaws?
You can download a new copy of the CC&Rs, Bylaws and more at any time under the Documentation section.
When does Waste Management come for trash, yard waste and recycle?
Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.
I see a police vehicle in the neighborhood, what's going on?
We regularly have a local sheriff come out to do patrols at random times to ensure and maintain a safe neighborhood. 12th Avenue is often used as a detour or bypass and many non-residents speed through. Our friendly sheriff ensures that speed limits are obeyed, suspicious activity is addressed, and helps with other concerns brought to their attention by the neighborhood.
I have a problem with my neighbor. Can you help?
You're welcome to contact us at any time. We encourage it! However, there is very little we can do between neighborly disputes as our HOA cannot help mediate a issue between neighbors unless it's about an CC&R violation. It's best to get to know and talk to your neighbor first!
What's a NGPA or Native Growth Protection Area?
A Native Growth Protection Area, also known as an NGPA, is an area designated by legal statute to protect fish and wildlife habitat conservation areas, geologically unstable areas, wetlands, and their buffers. These portions of the landscape are either particularly sensitive to development or are potentially hazardous to public health and safety. Streams, wetlands, erosion and landslide hazard areas, seismic and volcanic hazard areas can be classified as NGPAs.
Who owns the NGPA or Native Growth Protection Area?
Most Native Growth Protection Areas are privately owned - either as part of an individual property or held in common by property owners in a subdivision.
In terms of ownership, NGPAs are similar to the building setbacks that have been in place for many years. While a building setback defines where buildings may be constructed in relation to property lines or waterbodies, an NGPA defines where buildings may be constructed on a property in relation to streams, wetlands, steep slopes and other important public infrastructure. In both cases, the landowner has ownership of the property and is responsible for maintenance and upkeep.
Many new developments place NGPAs in separate parcels that are owned by a homeowner association or collectively by neighborhood landowners. Those landowners are collectively responsible for the maintenance and upkeep of the property.
I need a list of local schools for my kids.
Here are some quick links to our local schools:
I have a complaint about a pet.
You can fill out a pet complaint form with Snohomish County at https://petlicense.snoco.org/petcomplaints.
DUES
What do my dues go towards?
Homeowner dues are used to pay for improvements and maintenance such as landscaping throughout the development, landscaping at the front entrance, and retention pond maintenance. Other annual expenses typically include postage, printing, legal, insurance and utilities. In addition, a portion of the annually collected dues are set aside in our reserves. These reserves are to save for long-term projects such as building or replacing entrance signs and to ensure we have adequate cash for any unexpected needs. The board presents financial results annually at the May homeowners meeting, which is usually the first Thursday of that month.
Can I pay my HOA dues online?
Yes! There is a online payment portal through our management company at my.managementtrust.com. If you need a login and password, please contact management trust to get set up.
Can I pay my HOA dues by mail?
Yes! You pay your HOA Dues to our HOA management company at the address provided on your billing statement. Please make sure to include your statement stub with the payment and follow all instructions on there.
Is there a late fee if I pay late?
Yes! There is a late fee if payment is not postmarked or received by the due date.
ACC
How do I submit a ACC request?
For ACC Application submittal fill out the ACC Application providing full details of your project. Provide a free-hand sketch of your project location in relationship to your home, details on the products; type, color, web link, etc., any exterior color codes, brand of paint, (again, links to colors). In addition, please paint a 2’ x 2’ section on your home of the exterior siding color for you and the Committee to review. The ACC Application form can be found on the Documentation page. To submit an ACC Application, please submit the form to hello@canyonridgehoa.org.
The form is in the documentation section or you can send to us directly by reaching us.
I have a very small change to my property, do I still need to get that approved?
Yes! Any exterior changes or renovations, no matter the size, require ACC Committee approval before you proceed. This is outlined in the CC&Rs and allows the board to keep the neighborhood value as high as possible.
I already began my project before being approved, what should I do?
You need to contact the ACC Committee as soon as possible. Approval can still be given, however, depending on the project details, there may be some changes needed to get the approval. In the meantime, you should wait for approval before continuing with your project.
Do you have any recommendations for trees, scrubs or plants?
Many homeowners are looking to plant trees, shrubs, and ground cover that handles the local weather, doesn't require a lot of water or maintenance, and blends in with the rest of the neighborhood. Here is a list of plants that have been suggested by our resident horticultural specialist:
Trees: Jacmonti Birch, Sweet Gum, Mt Hemlock, Alberta Spruce, Small Red Lace Leaf Maples (many varieties), Columnar Purple Beech, Dwarf Locust, Variegated Willow (Small in size)
Ground Cover: Carpet Phlox, Sedum
I'm a new homeowner and not sure when is the proper lawn care schedule.
Here's a great schedule for lawn care for the year:
https://www.essentialhomeandgarden.com/wp-content/uploads/2020/10/Lawn-Care-Schedule.jpg.
UTILITY
I have a question about our power provider, who do we talk to?
Our power utility provider is Snohomish PUD and you can find more information about them at snopud.com.
I have a question about our natural gas provider, who do we talk to?
Our natural gas utility provider is Puget Sound Energy and you can find more information about them at pse.com.
I have a question about our water/sewer provider, who do we talk to?
Our water and sewer utility provider is Alderwood Water & Wastewater District and you can find more information about them at awwd.com.